Returns & Exchanges

At Turms, we stand by the quality of our intelligent apparel and offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items. If your tech-driven gear isn't the perfect fit, we are committed to making it right.

1

Initiate Request

Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.

2

Quality Check Preparation

Ensure all original tags, anti-stain packaging, and labels are intact before securely sealing the garment in its original shipping bag.

3

Schedule Pickup

Once approved, our logistics partner will arrive at your doorstep within 24-48 hours to collect the package at no additional cost.

4

Refund Processing

After our warehouse team verifies the functional integrity of the apparel, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing